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Welcome to Your

New Home!

Let's get you comfortable! 

Your new HVAC system is an important part of your home. We're here to help you understand what you have, how it works, and how to register your equipment for available manufacturer coverage.

What type of system do you have?

These diagrams will help you identify the equipment in your home and understand how the pieces work together.

Gas System

You have 3 pieces of equipment per system:

Furnace

Indoor Coil

Air Conditioner

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Heat Pump System

You have 2 pieces of equipment per system:

Air Handler

Heat Pump

Who made your equipment?

Register your equipment with the manufacturer to receive the full warranty coverage available with your system. Have your closing date and your equipment model & serial numbers handy. We'll walk you through the rest.

Register within 90 days of closing.

  • Use your closing date as the installation/purchase date.

  • Each piece of equipment must be registered.

  • Warranty coverage options vary by manufacturer.

  • Registration deadlines cannot be extended, so please register as soon as possible.

  • Helms Heating & Air and your builder are not responsible for equipment that is registered incorrectly or is not registered within the manufacturer's required timeframe.

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Register within 60 days of closing.

Your Thermostat Manuals

Click below to view or download the manual for your home.

FocusPro T4

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FocusPro T6

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FocusPro S200

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FocusPro P200

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Your First-Year Comfort
Checklist

A few simple steps to keep your system running smoothly.

Register your equipment

Change your air filters regularly

Save Helms Heating & Air in your contacts

Learn how to use your thermostat

Keep outdoor unit free of leaves & debris

Call us with any questions or concerns

air conditioning repair

furnace repair

ductless heating and cooling

heating and cooling services

air conditioning service

routine maintenance

air conditioning replacement

heating and cooling system tune-up

HVAC preventive maintenance

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1013 Technology Drive, PO Box 1827
Indian Trail, NC 28079

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