Types of messages sent by opting into SMS communications from Helms Heating & Air Conditioning, Inc. that you may receive messages including but not limited to:

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• Appointment Reminders & Confirmations – Notifications about upcoming service appointments.

• Service Updates – Real-time updates regarding technician arrival times or job status.

• Promotional & Marketing Messages – Special offers, discounts, and promotions.

• Customer Support & Follow-Ups – Requests for feedback, service follow-ups, and general customer support communications.

• Billing & Payment Alerts – Invoices, payment confirmations, and related billing notifications.

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Message Frequency Disclosure - Message frequency may vary. You may receive recurring messages related to appointment reminders, service updates, promotions, or other customer-related communications. The number of messages you receive will depend on your interaction with Helms Heating & Air Conditioning, Inc.

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Message and Data Rates Disclaimer - Message and data rates may apply. The frequency of messages may vary based on your interactions with Helms Heating & Air Conditioning, Inc. Your mobile carrier’s standard messaging and data rates may apply to all SMS communications. Helms Heating & Air Conditioning, Inc. is not responsible for any charges incurred from your mobile carrier. For help, contact our our office via email or by calling 704-821-6255.

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Customer Care Information - You can contact Helms Heating & Air Conditioning, Inc. at service911@helmsheating.com.

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Opt-Out Instructions - You can opt out of receiving SMS messages from Helms Heating & Air Conditioning, Inc. at any time. To stop receiving messages, simply reply STOP to any text message. You will receive a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to resubscribe, reply START or contact our office via email or by calling 704-821-6255.