More often than we like, we hear about people who have been ripped off by other heating and air conditioning companies. These scam artists give all HVAC contractors a bad rep and their actions effect our industry as a whole.
Whether you choose us or not, we want your home comfort experience to be a positive one. Start by following these tips:
Don’t be fooled by scare tactics or contractors that try to rush and pressure you into an expensive repair or replacement.
Get a second opinion. Most companies will provide a free second opinion on an estimate or diagnosis given by another contractor.
Check Angie’s List, the Better Business Bureau, Google, Facebook, and other reputable sites for customer reviews.
Always get proposed repairs, installations, and warranties in writing.
Find an HVAC company you like and establish a relationship. Get to know their Team.
At Helms Heating & Air, we have built a reputation on honesty, trustworthiness, and transparency. We value our customers, take pride in our integrity, and respect our industry.
The Helms Team welcomes you, at any time, to call or stop in to discuss your questions or concerns. We will always take the time to educate our customers so they can make informed decisions. Any reputable contractor should do the same.